About us

Terms and Conditions

 

Here is our cancellation policy:

- No charge if notified more than 12 hours before the service

- 50% charge if notified between 2 and 12 hours before the service

- Full charge if notified less than 2 hours before the service

 

Our services include:

- Fluent English-speaking driver

- Flight arrival monitoring with no surcharge if delayed - if applicable

- Welcome at airport arrivals gate with greeting sign - if applicable

- Evian design water bottles for all passengers

- Refreshing Oshibori lingettes for all passengers

- Unlimited Swiss Wifi

- Highway and fuel fees

- Booster seats (or other children seats)

- 24/7 Support

- Driver's detail communicated in advance

 

Extras (if applicable) :

- A driver's night charge of Chf 30.- is applicable for services starting and/or ending between 21:00 and 07:00.

- Driver's meal is Chf +30.- for each service fully covering lunch (12:00-14:00) and/or diner periods (20:00 and 22:00).

- Should the driver be forced to spend the night, a fee (Chf 180.-) for his lodging should be added.

 

Finally, here is the breakdown of the airport parking fees for arrival only : parking charges are Chf 1.50 per 20 minutes of waiting time, and Chf 3.- per 20 minutes of waiting time after one hour (which, fortunately does not occur too often).

We monitor each and every flight in order to enter our reserved airport parking space (which is a 30 secondes walk away from the main and only arrival hall) at the exact time the flight lands.

So, for instance, should our vehicle exit the parking with the passengers 25 minutes after having entered it, the cost will be Chf 3.-

In the unfortunate case of luggage being lost, the cost of waiting 1 hour and 15 minutes for instance would be Chf 7.50.

 

 

I - Cookies and personal data

This website uses cookies. Cookies are small text files that are saved on your computer during a visit to the site (temporary or permanent). The purpose of cookies for GMC Limousines & Services SARL is to analyse the use of the site, with a view to statistical exploitation and continuous improvement of our services. Cookies can, however, be deactivated at any time in the settings of your web browser (partially or entirely). However, by deactivating cookies, certain functionalities of this site may no longer be available. Finally, GMC Limousines & Services SARL undertakes to protect the personal data of its customers by guaranteeing strict confidentiality. No information will be disclosed or distributed to a third party without the express authorisation of the person concerned. In the case where GMC Limousines & Services SARL performs a service, the company reserves the right to disclose information such as the name, first name and their telephone number of its customers to the drivers for the smooth running of the service.

 

II - Bank information and online payment

In the event that your payment is made by bank card, GMC Limousines & Services SARL authorises itself the right to use this information to settle the invoices due but only with express authorisation from you. Payment information is subject to the same conditions and in no case disclosed to a third party. The only use will be made of it by the accounting department of GMC Limousines & Services SARL if necessary. None of this information will be copied, recorded or saved by the various departments of GMC Limousines & Services SARL for the sake of confidentiality for its customers. For any additional information or questions regarding our privacy policy and our payment methods, please contact us:

 

GMC Limousines & Services SAR

L Rue des Pâquis 47

1201 Geneva

E-mail: info@gmc-limousines.ch

 Tel: +41 (0) 22 732 57 67

 

NB: This data protection declaration may be updated, modified, supplemented or modified in any other way by us, at our sole discretion and without notice, so that personal data introduced at a previous time by our care can be modified. We recommend that you regularly check whether our data protection declaration has been updated.

 

 

 

General conditions of sale and legal information:

 

 

 I - Acceptance of the general conditions of sale

 The customer acknowledges having read the special conditions of sale stated on this screen when placing an order and expressly accepts them without reservation. These general conditions of sale govern the contractual relations between GMC Limousines & Services SARL and its client, both parties accepting them without reservation. These general conditions of sale will prevail over any other conditions appearing in any other document, except express and written prior derogation. GMC Limousines & Services SARL reserves the right to interrupt the current service if the behaviour of customers jeopardizes the safety of the driver or that of the vehicle, or in the event of disrespect towards the driver.

 

 

II - Order

GMC Limousines & Services SARL confirms the acceptance of its order to the customer at the email address that the latter will have communicated. The sale will not be concluded until confirmation of the order. GMC Limousines & Services SARL reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order.

 For any order of vehicle rental with driver, your request will be taken according to the means of vehicles available to us at the time of the order and according to an agreement on the basis of a quote or an electronic or telephone conversation with the one of our interlocutors. The cancellation of a reservation must be sent to us by email, telephone or by post if necessary 24 hours before the date of the service. Cancellation fees may be required according to the following rules:

 

- Cancellation 12 hours prior to service start: free of charge

- Cancellation between 2 and 12 hours prior to service start: 50% of the service including tax

- Cancellation 2 hours prior to service start: 100% of the service including tax

 

GMC Limousines & Services SARL cannot be held liable for any damage caused by delay, the cancellation of a connection, in particular due to bad weather or poor traffic conditions.

 

 

III - Rates

The price is expressed in Swiss Francs (CHF). The price indicated in the order confirmation is the final price, expressed all taxes included and including VAT. This price includes the transfer / disposal service of the vehicle, refreshing drinks, magazines, petrol & toll costs and "transported persons" insurance.

 

The transfer rate applies to direct travel without stopping from the pick-up point to the point of arrival, the service ending directly after drop-off. The displayed prices of our services are subject to change except when a quote has been previously established. Our quotes are valid for 30 days from the date of issue.

 

IV – Payment

 The price invoiced to the customer is the price indicated on the order confirmation sent by GMC Limousines & Services SARL. Any complaint is admissible only within 8 days of the execution of the transport service concerned. After this period, no claim will be taken into account. GMC Limousines & Services SARL offers several payment methods:

 

- Bank cards: Visa, MasterCard, American Express

- Payment via our online store (Visa, MasterCard, American Express)

- Payment in cash (CHF or Euros currency)

- PayPal payments

- On invoice and payment by bank transfer or BVR.

 

All information concerning the payment is confidential and will in no case be disclosed or reused without your agreement (for more information, refer to the provisions concerning data protection).

 

 

V - Legal information

It is compulsory to provide the personal information collected for distance selling, this information being essential for the processing and delivery of orders, the preparation of invoices and warranty contracts. The defect of information involves the non-validation of the order. However, the customer has the right to access, modify, rectify and delete data concerning him and which he can exercise with GMC Limousines & Services SARL.

 

NB: This declaration of the general conditions of sale may be updated, modified, supplemented or otherwise modified by us, at our sole discretion and without notice. We recommend that you regularly check whether our data protection declaration has been updated.